Returns, Exchanges and Refunds
Returns are accepted within 14 days of receipt of your order. You must contact customer service for an authorization number prior to sending any item(s)
back to us. Without that authorization number your refund will not be processed. Shipping fees for returns will be at your expense when
shipping the item back to us.
All products must be returned in their original condition, unworn and unwashed, with original tags still attached in NEW condition with no sign of wear and tear.
If your item is received by us with the proper return authorization in the condition stated above, upon receipt of the item(s) you returned we will issued a refund less adjustments for shipping and handling (where applicable).
We reserve the right to refuse any return that does not meet our guidelines.
Are there any charges for return?
- Original shipping charges are non-refundable.
- You are responsible for the cost of returning your item/items.
- Sale items are final sale and not eligible for a refund or exchange.
- Returns of $300 or more will be charged a 20% re-stocking fee.
How soon will I get my refund?
- Once your return is received it will be inspected, we will notify you if there is any problem with your return.
- If you return is approved, then your refund will be processed, and a credit will be applied to your original method of payment within 10 business days.
What is not refundable?
- Items that are monogramed or that are custom ordered are not returnable/refundable, there are no exceptions.
- Gift cards are not returnable and redeemable on line only.
- Sale and clearance items are final sale and not returnable.
If you are interested in exchanging an item for another size, color or print, we would be happy to send out a replacement to you. Please contact our customer service department through our contact us page let them know you want to exchange an item. They will give you and authorization number to return the item and get your replacement ready to ship. Upon receipt and inspection of your return we will ship your new item out to you