At Plush For Life, we respect our customers and understand that you are concerned about privacy, so we've instituted policies intended to ensure that your personal information is handled safely and responsibly and never shared with any outside resource.
WHAT INFORMATION ABOUT ME IS COLLECTED AND STORED?
We collect and store information that you enter into this Web site or that you provide to our Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, e-mail address, telephone number, credit card number and expiration date (Please note credit card information is temporarily stored for authorization purposes only). This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this Web site.
We collect and store certain other information automatically whenever you interact with this Web site. For example, we collect your IP address, browser information every time you visit this Web site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web site and to provide our customers with a fulfilling shopping experience.
Also, like many Web sites, we use “cookies”, which are files stored on your computer’s hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Web site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better shopping experience on this Web site.
IS INFORMATION COLLECTED FROM CHILDREN?
We do not sell or ship any items ordered through this Web site directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this Web site only with the involvement of a parent or guardian and should not submit any personal information to us.
WITH WHOM DO YOU SHARE INFORMATION?
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.
We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of this web site or any of our affiliates, business partners, customers or others.
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web site during a specific time period or purchased a specific product through this Web site. This information generally is shared in an aggregated form.
WHAT STEPS ARE TAKEN TO KEEP PERSONAL INFORMATION SECURE?
We use various security measures, including Secure Socket Layer (SSL) encryption technology to ensure protection on your credit card information each and every time you place an order on this web site. Prior to placing an order through this Web site, you will be asked to set up an account and provide an e-mail address and password. You must provide an appropriate e-mail address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact us immediately by clicking on “Contact Us” within the toolbar area of this Web site, you can also change your password by clicking on “My Account” within the toolbar area of this Web site.
HOW CAN I ACCESS, CORRECT OR UPDATE PERSONAL INFORMATION?
You can access, correct and update certain personal information that you have provided to us by clicking on “My Account” within the toolbar area of this Web site. Please note we do not permanently store your credit card information therefore you will be required to enter your credit card information each and every time you place an order on this web site. To ensure your protection we use Secure Socket Layer (SSL) encryption technology when entering any credit card information on this web site.
CAN I INDICATE WHETHER OR NOT I WANT TO RECEIVE PROMOTIONAL COMMUNICATIONS?
There are several ways in which you can tell us whether or not you want to receive promotional communications from us. When you set up an account, or click on “My Account” within the Toolbar area, you will have an opportunity to make or change your selections in this regard.
WHAT HAPPENS WHEN I LINK TO OR FROM ANOTHER WEB SITE?